If you enjoy interacting with people and working in an energized environment where guests are looking to have fun, this major might suit your personality.
Lakeland’s hospitality management program has been strong for two decades, and continues to send qualified graduates into exciting, fast-paced careers at resorts, hotels, restaurants and even on cruise ships around the world.
Right in Lakeland’s backyard, world-class resorts such as the American Club in Kohler, the Osthoff Resort in Elkhart Lake and Blue Harbor in Sheboygan draw guests from near and far. Internationally renowned golf courses Whistling Straits, Blackwolf Run and The Bull are also in the immediate neighborhood. Simply put, internships and long-term career opportunities in the lodging, food and beverage and other hospitality businesses abound.
See the world
In addition to the numerous local opportunities, Lakeland College believes in branching out, so this major also features incredible travel opportunities around the world.
“We’ve become more focused on globalization,” says Chuck Stockman, professor of hospitality management. “In the last 10 years, we’ve taken faculty-led trips with students to South Korea, Cancun, Costa Rica and the Bahamas.”
This major falls under the business umbrella, so you will leave Lakeland armed with a strong base of core business classes. But there is also tremendous flexibility associated with this major, so you can personalize your hospitality management degree with other emphases – such as marketing or international business.
Hospitality Management at Lakeland
One of the many things that make Lakeland’s hospitality management program particularly strong is the requirement of two internships, or an internship combined with a study abroad experience. Upcoming study abroad opportunities include China, Japan, Cancun and Luxembourg, and Lakeland students have recently interned at hotels or resorts in Tokyo and Guam.
In addition, because hospitality management is such an international industry, two semesters of a foreign language (Spanish, German, Chinese or Japanese) are required. With this degree, you will be hirable across the U.S. and beyond.
Name: Markus Savaglio
Hometown: Kenosha, Wis.
Title: General Manager
Business: Inns of Geneva National
While growing up, Markus recalls, he almost never went on vacation.
“The one time I did,” he says, “I loved it so much.”
He was 13 when his uncle brought him along on a family trip to Jamaica. That excursion, and all the fun that accompanied it, left quite an impression on young Markus. Enough of an impression, in fact, that about five years later, he decided a career in the hotel/resort industry was for him.
Now, as general manager of the luxurious Inns of Geneva National in Lake Geneva, Wis., Markus, a 2010 Lakeland College graduate, is responsible for all facets of the golf resort’s day-to-day operations. He makes sure the rates are competitive, that renovations are planned and completed and that reservationists treat the customers correctly, among many other duties. In short, he’s responsible for all day-to-day operations.
“I love this job,” Markus says. “When our guests are happy, I’m happy, too. I really enjoy what I’m doing a lot.”
Lakeland’s hospitality management program helped Markus immensely, he says, adding that the core business curriculum blends perfectly with the hospitality industry-specific classes.
In addition to the solid mix of instruction, Markus says, Lakeland’s emphasis on real-world, out-of- classroom learning was a tremendous benefit. He completed an internship at Pacific Islands Club in Guam and worked at nationally renowned American Club in Kohler, Wis., and Blue Harbor Resort in Sheboygan, Wis., while in school.
“Lakeland really helped me prepare for my career by providing me plenty of opportunity to learn through practical experience,” he says. “I was really pleased with the major.”
Listed below are just some of the jobs Lakeland College hospitality management students from recent graduating classes have landed:
- Wedding coordinator, Blue Harbor Resort
- Director of camp and program, Girl Scouts of Manitou Council
- Food and beverage service coordinator, Kohler Company
- Service coordinator, Whistling Straits/The American Club Resort
- Clubhouse manager/head golf professional, Monroe Country Club
- Events & fundraising coordinator, Above & Beyond Children’s Museum
- General manager, LQ Management
- Manager front desk/carriage house operations, The American Club
- Front desk supervisor/accounting supervisor, Aloft Nashville-Cool Springs
- General manager, Comfort Inn
- Front desk clerk, Lotte City (Seoul, South Korea)
- General manager, Holiday Inn Express
- Sales manager, Days Inn
- Service coordinator, Riverbend
- Assistant housekeeping manager, Hilton Hotel
- General manager, Pheasant Park Resort
- Manager, Inns of Geneva National
- Banquet manager, Iron Horse Hotel
Listed below are some of the internships Lakeland College hospitality management students have landed during their stay at Lakeland College:
- Alpine Resorts - Egg Harbor, Wis.
- Cake Crumbs Bake Shoppe - Plymouth, Wis.
- Custer State Park Resorts - Custer, SD
- DeO’Malley’s Pizza Pub - Plymouth, Wis.
- Landmark Resort/Door County - Egg Harbor, Wis.
- Osthoff Resort - Elkhart Lake, Wis.
- Pacific Island Club Resort - Guam
- PLAY – Hong Kong - Hong Kong
- Quit Qui Oc Golf Course - Elkhart Lake, Wis.
- Universal Dinosaur Town - China
- Walt Disney World - Orlando, Fla.
- Whistling Straits Golf Course - Haven, Wis.
Note: Available business emphases that may be pursued can be found in the Business Administration page.
Hospitality Management Faculty
Hospitality Management Major Requirements (47 semester hours plus foreign language requirement)
- ACC 210 Financial Accounting Principles
- BUS 200 Business and Professional Protocol (2 semester hours)
- BUS 211 Introduction to Hospitality Management
- BUS 301 Management Information Systems
- BUS 306 Internship in Hospitality Management
- BUS 312 Facilities Planning and Management
- BUS 316 Accommodations Management
- BUS 330 Management Principles
- BUS 350 Marketing Principles
One of the following:
- BUS 313 Hospitality Human Resource Management
- BUS 317 Hospitality Industry Law
One of the following:
- BUS 314 Hospitality Sales and Marketing
- BUS 320 Convention Planning and Service
One of the following:
- BUS 315 Food and Beverage Management
- BUS 318 Food, Beverage and Labor Cost Controls
One of the following:
- BUS 335 Study Abroad in Business
- BUS 400 Business Internship
- BUS 491 Business Policy and Strategy (Writing Intensive)
- ECN 220 Principles of Macroeconomics
- ECN 230 Principles of Microeconomics
- One year of college-level coursework in a foreign language (6–8 semester hours)
Available business emphases that may be pursued can be found under the Business Administration section.