There are no prerequisites to take this course.

• INTRODUCTION TO GREEN BELT TRAINING
  • Overview of Lean Six Sigma, the 8 Wastes and DMAIC
    
• DEFINE PHASE – HOW TO DEFINE THE PROBLEM
  • Creating the project charter, understanding the current state and develop project communication
    
• MEASURE PHASE – HOW TO MEASURE THE CURRENT PROCESS
  • Select measures, planning and collecting baseline data
    
• ANALYZE PHASE – HOW TO IDENTIFY THE CAUSE OF THE PROBLEM
  • Conducting data and process analysis; brainstorming, developing, and validating root causes
    
• IMPROVE PHASE – HOW TO IMPLEMENT AND VERIFY THE SOLUTION
  • Crafting, filtering and determining solutions; conducting risk management
    
• CONTROL PHASE – HOW TO MAINTAIN THE SOLUTION
  • Creating monitoring and response plans, project documentation

Tracy O'Rourke

• Tracy O'Rourke is a Six Sigma Master Black Belt with over 20 years of experience as a facilitator, trainer and presenter. Her clients include the US Department of Veterans Affairs, the State of Washington, Cisco, DC Shoes, GE, and Motorola. She holds a BA in English Literature from San Francisco State University and an MBA with an emphasis in Leadership and Managing Organizational Change from Graziadio School of Business at Pepperdine University.

Elisabeth Swan

• Elisabeth Swan is a Six Sigma Master Black Belt with over 20 years of experience consultant, designer, and executive coach. Her expertise lies in training, process-based organization design, problem-solving, and change management. Her clients include Amazon, Charles Schwab, Burt's Bees, Microsoft, and Starwood Hotels and Resorts Worldwide. She holds a BA in English Literature from Barnard College.

This course is 100% online. Start any time.