Lakeland University Text Messaging (SMS) Terms of Service

1. Introduction

By enrolling in or otherwise using Lakeland University’s text messaging services (“Service”), you agree to these Terms of Service (“Terms”). Lakeland University (“University,” “we,” “our,” or “us”) may send informational and transactional text messages to the mobile phone number you provide. These Terms apply to all users of the Service.

2. Description of the Service

The Service may include, but is not limited to:

• Admissions updates
• Enrollment and registration reminders
• Financial aid notifications
• Campus alerts and emergency communications
• Academic deadlines
• Event announcements
• Student services information
• Other university‑related communications

Message frequency may vary. You may receive multiple messages per week depending on your engagement with University services and events.

3. Consent to Receive Messages

By providing your mobile number to the University, you:

• Consent to receive text messages from the University or its authorized service providers
• Confirm that you are the owner or authorized user of the mobile number provided
• Understand that consent is not a condition of enrollment or attendance

4. Message and Data Rates

Message and data rates may apply depending on your mobile carrier plan. The University is not responsible for any charges incurred from your carrier.

5. Opt‑Out Instructions

You may opt out of non‑emergency text messages at any time by replying:

• STOP to unsubscribe
• HELP for assistance

After opting out, you may receive a confirmation message. Emergency alerts may not be subject to opt‑out under federal safety regulations.

6. Privacy and Data Use

The University collects and uses your mobile number and related data in accordance with:

• Applicable federal and state laws
• FERPA (Family Educational Rights and Privacy Act), where applicable
• The University’s Privacy Policy

Your information will not be sold or shared with third parties for marketing purposes. Authorized vendors may process messages on our behalf under strict confidentiality and data‑protection requirements.

7. User Responsibilities

You agree to:

• Provide accurate and up‑to‑date contact information
• Notify the University if your mobile number changes
• Use the Service only for lawful purposes

You are responsible for safeguarding your device and ensuring that messages remain confidential if your phone is shared.

8. Service Availability

The Service is provided “as is” and may be subject to:

• Delays
• Interruptions
• Message delivery failures

The University is not liable for delayed or undelivered messages, including emergency alerts, due to carrier issues or technical limitations.

9. Changes to Terms

The University may update these Terms at any time. Continued use of the Service after changes are posted constitutes acceptance of the revised Terms.

10. Termination of Service

The University may suspend or terminate the Service at any time without notice. You may discontinue participation by opting out as described above.

11. Contact Information

For questions or support regarding the text messaging Service, contact:

Lakeland University – IT Helpdesk
Phone: 920-565-1043
Email: Technology-Assistance@edgewood.edu
Website: https://services.lakeland.edu/TDClient/