8 a.m. - noon
We will discuss and complete activities that will reinforce necessary skills for front-line people leaders (Supervisors and Managers) to improve the engagement and performance of their teams and deliver results needed by the business! Class sizes are kept purposely small at less than 20 people in order to maximize the learning impact through active participation. Each participant will complete a follow-up ‘Change Commitment Contract’ to ensure that this is not your typical check-the-box workshop. This ‘contract’ will require them to practice key learnings and reinforce behavior changes, which will generate measurable performance results! Each participant will meet one-on-one with the course instructor for 1-hour following the final session to finalize their personal action plan to ensure effective deployment of skills learned.
