Know what financial aid is available, including aid from federal, state and institutional programs. In addition, a student has the right to know the deadlines, selection criteria, terms, policies, procedures, and regulations that apply to each of the programs.
Know how their financial need was determined and how much of it, as determined by the college, was met. This process includes how costs for tuition and fees, transportation, books and supplies, and miscellaneous personal expenses are included in their student budget.
Know if they have a student loan, the terms of the loan, such as interest rate, the total amount that must be repaid, the length of time allowed for repayment, when repayment must start, cancellation provisions, deferment and forbearance possibilities, and any special consolidation or refinancing options.
Appeal their financial aid award if they feel there are special circumstances that were not originally taken into consideration.
Know how the college determines whether they are making satisfactory academic progress and what happens if they are not.
Know how and when their financial aid will be disbursed.
Know the college's refund policies; the portion, if any, of tuition and fees that is refunded to the student if they withdraw before the end of the term; and the portion, if any, of the financial aid they received that must be paid back immediately if they withdraw before the end of the term.
Expect that all information reported by him/her and/or their family will remain confidential and will not be released without their written consent according to the Family Educational Rights and Privacy Act (FERPA).
Examine (in the presence of a financial aid counselor) their financial aid records which are maintained in the Office of Financial Aid.
Expect equitable treatment under the college's policy prohibiting discrimination on the basis of race, color, sex, religion, sexual orientation, national origin, disability, or veteran's status.
Each student is responsible for:
Reading, retaining and understanding all information supplied to him/her from the Office of Financial Aid. Students are welcome to contact the Office of Financial Aid with any questions or concerns.
Promptly responding to inquiries or requests for information from the Office of Financial Aid.
Obtaining all forms required to apply (or re-apply) for the type of assistance they wishe to receive.
Supplying accurate and thorough information on all forms submitted to the Office of Financial Aid. Funds obtained on the basis of false information will have to be repaid and might subject the student to penalties under the United States criminal code.
Informing the Office of Financial Aid if they receive any type of financial aid assistance from an outside agency. By law, when determining a student's financial aid eligibility, the Office of Financial Aid is required to consider all sources of funding.
Using financial aid funds only for educational expenses (tuition, fees, books, supplies and other living costs).
Understanding and complying with the terms and conditions of the aid they receive. This includes deadlines, continued eligibility, application procedures, etc.
Notifying the Office of Financial Aid if their enrollment or residency status changes. This will ensure that the student's financial aid award is based upon the correct enrollment and residency status. Note: A name change requires supporting documentation.
Reporting a change of address or name to the Office of Financial Aid. This will ensure the Office of Financial Aid has the most recent and accurate information.
Maintaining good academic standing consistent with the college's Satisfactory Academic Progress Policy and the Financial Aid Satisfactory Academic Progress Policy.
Completing entrance counseling and exit counseling, if they have taken out an educational loan.
Repaying all educational loans. Failure to meet this obligation will adversely affect the student's credit rating and make him/her ineligible for future educational loans or grants.
Notifying their loan servicer and the United States Department of Education of any changes in name or address while and after attending school.